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The constant in customer experience.

Persint operates AI agents that carry the customer journey across every channel, integrated with your company's systems, rules and data.

Today, each channel and system holds only part of the customer.

Persint connects channels and systems into a single, always current context.

With that context, AI agents resolve every case from start to finish.

How the agent works

Channels bring the requests. Systems and knowledge feed the agent with data and rules. It decides, acts and returns each reply and update to the right place.

Channels

  • WhatsApp
  • Website
  • Email
  • Voice
  • Instagram
  • Reclame Aqui
Agent
  • Understands the request
  • Checks systems
  • Applies the rules
  • Acts and records

Systems

  • CRM
  • ERP
  • E-commerce
  • Payments
  • Calendar

Knowledge

  • Rules
  • Policies
  • History
  • Playbook

Connection

Each system connects by API or webhook, with credentials specific to the agent.

Allowed actions

Each operation becomes a tool with a defined scope. The agent only runs what has been authorized.

Source of record

Data is read and written at the source, so your company's records stay current.

A personalized experience for every customer, at any scale.

Connected to all your systems, the agent tailors every answer and action to the customer it is serving.

MarinaCustomer for 6 years

I'd like to repeat my last order.

Hi Marina. I've set aside the same items, with your usual address and card. Shall I confirm the purchase?

Integrations used
  • CRM
  • E-commerce
  • Payments
RafaelFirst purchase

Can I schedule the installation?

Of course, Rafael. Your product arrives on Thursday, and there are slots on Friday at 9 a.m. or 2 p.m. Which do you prefer?

Integrations used
  • ERP
  • Calendar
CamilaRecent complaint

My delivery is late again.

I'm sorry, Camila. I saw your complaint on Reclame Aqui and prioritized the reshipment. It arrives tomorrow, and the reply there has been updated.

Integrations used
  • Reclame Aqui
  • CRM
  • ERP

The impact shows in company results.

Cost under control

The agent absorbs rising demand without growing the team, so cost stops growing with volume.

End-to-end resolution

From delays to refunds, the agent solves the problem from start to finish and runs every step directly in your systems.

Service excellence

Built so the customer experience always comes first, with your brand's history and tone.

Built for operations that cannot afford to fail.

Ready today

  • LGPDCompliant
  • GDPRCompliant
  • HIPAABAA available

Compliant · independent audit pending

  • SOC 2 Type II
  • ISO 27001:2022
  • ISO 42001:2023
  • ISO 27701:2019
  • PCI DSS
  • HITRUST

  • Role-based access

    Permissions set for every role and team.

  • SSO and SAML

    One secure sign-on for your whole company.

  • DPA ready to sign

    Data processing agreement available on request.

  • Audit logs

    Every agent action and every change is recorded.

  • Data anonymization

    Sensitive personal data is masked automatically.

  • No model training

    Your company's data never trains AI models.

Build a unique experience at scale for your customers

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