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Cookie Policy

Updated on October 7, 2026

Introduction and Identification

This platform, named Persint, is owned and maintained by PERSINT TECNOLOGIA LTDA., registered under CNPJ no. 68.674.262/0001-75, headquartered at Avenida Brigadeiro Luís Antônio, nº 5083, Jardim Paulista, São Paulo/SP, CEP 01402-002, Brazil.

This Policy sets out and explains the rules for Persint's use of cookies. These rules apply to everyone who accesses the Persint platform, which uses cookies to operate, and everyone is responsible for being aware of and adhering to this policy.

Our Cookie Policy is aligned with data protection best practices and legislation – including Brazil's Internet Civil Framework (Marco Civil da Internet) and General Data Protection Law (LGPD) – and is grounded in preserving the intimacy, private life, honor and image of the parties directly or indirectly involved.

Contents of the Cookie Policy

  1. Availability of the Document
  2. What Are Cookies?
  3. Entity Responsible for Managing Cookies
  4. Cookie Categories
  5. Cookies Used on the Platform
  6. How Cookies Are Used
  7. Rejecting and Deleting Cookies
  8. Data Sharing
  9. International Data Transfer
  10. Privacy Contact Channel
  11. Governing Law and Jurisdiction

1. Availability of the Document

1.1. This document was made available on October 7, 2026.

2. What Are Cookies?

2.1. According to the "Guidance: cookies and personal data protection" issued by Brazil's National Data Protection Authority (ANPD), "cookies are files installed on a User's device that allow certain information to be collected, including personal data in some situations, for a variety of purposes".

2.2. Most web browsers accept cookies. However, Users can configure their browsers to refuse certain types of cookies or specific cookies. Users can also delete certain cookies at any time.

3. Entity Responsible for Managing Cookies

3.1. There are first-party cookies and third-party cookies. The Persint platform uses the following cookies:

a. First-party cookies: cookies set directly by Persint. These include information such as login credentials.

b. Third-party cookies: cookies created by a domain other than Persint's. They result from features of other companies embedded in the platform.

4. Cookie Categories

4.1. There are several categories of cookies, but the Persint platform restricts itself to Necessary cookies, which are those used for the platform to perform basic functions and operate correctly. Collecting this information is therefore essential to ensure the website works or the service is properly provided.

Accordingly, strictly necessary activities include those related to the specific functionality of the service; without them, the User would not be able to carry out the platform's main activities. This category is limited to what is essential to provide the service requested by the data subject and does not cover non-essential purposes serving other interests of the controller.

5. Cookies Used on the Platform

5.1. Necessary cookies: the table below shows the identification, responsible entity, purpose and retention period of each strictly necessary cookie used in our services.

  • Cookie and Responsible Company: numa_auth · Persint
  • Purpose: Secure User authentication and maintenance of the active session, ensuring authorized access to the Platform's features.
  • Duration: Session, or according to the configured technical and security validity.
  • Cookie and Responsible Company: numa_workspace · Persint
  • Purpose: Keeping the workspace selected by the User, ensuring continuity of the experience between visits.
  • Duration: Persistent – up to 12 (twelve) months.
  • Cookie and Responsible Company: numa-theme · Persint
  • Purpose: Storing the theme preference (light/dark) set by the User in the Platform interface.
  • Duration: Persistent – up to 12 (twelve) months.
  • Cookie and Responsible Company: numa-resolved-theme · Persint
  • Purpose: Storing the theme actually applied after resolving the preference of the User's operating system/browser.
  • Duration: Persistent – up to 12 (twelve) months.
  • Cookie and Responsible Company: sidebar-expanded · Persint
  • Purpose: Storing the display preference (expanded/collapsed) of the Platform interface's sidebar.
  • Duration: Persistent – up to 12 (twelve) months.
  • Cookie and Responsible Company: Temporary authentication and integration callback cookies/identifiers (OAuth) · Partner technical providers (e.g. AWS, Google, Meta/WhatsApp), depending on the integration enabled by the User
  • Purpose: Temporarily enabling the authentication flow (OAuth) needed to securely complete integrations contracted or enabled by the User.
  • Duration: Temporary – removed immediately after the integration flow completes or fails.

6. How Cookies Are Used

6.1. The User may reject or accept the processing of these cookies. Information is also provided about the specific purposes of the data collected. Therefore, the processing of cookies in Users' browsers when they access the Persint platform is never carried out improperly, without the User's permission and/or knowledge.

6.2. Persint uses cookies for security purposes, processing information that helps us protect our pages and detect fraud and abuse.

6.3. Persint also uses cookies for authentication. When you sign in to the platform with your personal account, we store a unique ID number and the time you signed in in an encrypted cookie on your device. This cookie lets you browse the platform's pages without signing in again on each page. You can also save your sign-in information so you don't have to sign in every time you return to the platform.

6.4. Persint uses cookies to improve the User's experience when visiting its platform. For example, some cookies remember preferences so the User doesn't have to make those choices again every time they visit/access the platform.

7. Rejecting and Deleting Cookies

7.1. The User can manage or disable cookies in their browser settings. However, since they are necessary to use our platform, disabling all cookies may prevent the User from fully accessing our platform.

7.2. Note that most browsers accept cookies automatically. Therefore, if the User does not want cookies to be used, they may need to actively delete or block them. If the User rejects the use of cookies, they can still visit the Persint platform, but some functions may not work correctly.

7.3. Cookies used to keep access logs for internet applications – that is, the set of information on the date, time of use and IP address of a given internet application from a given source logical port – cannot be deleted for 6 (six) months from browsing, as keeping them is a legal obligation imposed by article 15 of the Internet Civil Framework (MCI) and article 16, item I, of the General Data Protection Law (LGPD).

7.4. After the period in which personal data must remain stored, it will be deleted from our databases or anonymized, in line with the cases provided for in art. 16 of the LGPD. That is, personal information needed to comply with legal, judicial and administrative requirements and/or to exercise the right of defense in judicial and administrative proceedings will be kept, even though other data is deleted.

8. Data Sharing

8.1. Because of third-party cookies and temporary identifiers, data strictly necessary for authentication and for completing integrations is shared with partner technical providers, solely when the User enables the respective integration. The technical providers are identified specifically for each User, with the necessary connections defined in the Agreement signed between Persint and the Contracting Company to which the User is linked.

8.2. At any time, the User may withdraw their consent regarding cookies, except necessary cookies, by deleting the Persint platform's cookies through the settings of their preferred browser. For more information on managing cookies, see the official instructions of the main browsers listed below.

Managing cookies in the main browsers:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari

9. International Data Transfer

9.1. Personal data processed by Persint may be transferred to servers located outside Brazil, specifically in the United States, to ensure the proper provision of the services offered.

9.1.1. These transfers are carried out in compliance with Law No. 13,709/18 (LGPD) and ANPD Resolution CD/ANPD No. 19/2024, safeguarded by appropriate protection mechanisms for international data transfers, including the Standard Contractual Clauses approved by the ANPD. In addition, we adopt appropriate security measures whenever we carry out such transfers, ensuring compatible levels of protection for personal data.

10. Privacy Contact Channel

10.1. Persint provides the following channel for communication on any matter involving personal data: privacidade@persint.ai.

11. Governing Law and Jurisdiction

11.1. This Policy shall be governed, interpreted and enforced in accordance with the laws of the Federative Republic of Brazil, especially Law No. 13,709/2018 and Law No. 12,965/2014, regardless of the laws of other states or countries, and the courts of São Paulo, State of São Paulo, Brazil, shall have jurisdiction to settle any questions arising from this document.